Case study

Growing Local Search Traffic for a Pressure Washing Contractor

140% more calls in three months. A La Crosse pressure washing service went from invisible online to a top-3 result through local SEO, AI visibility, and reputation work.

Two-story white home with a pool, recently pressure washed and ready for summer
  • 140%
    Calls Increased
  • 235%
    Website Clicks Increased
  • 440%
    Impressions Increased
  • 15
    New Reviews
  • 4.6 to 4.8
    Star rating

01 What Was Keeping Them Invisible in Local Search?

Five problems were holding this contractor back: a weak Google listing, zero AI visibility, unfair reviews, spam-filled competitor listings, and a slow website. Here is how each one showed up.

  • Low local visibility: their Google Business Profile, the profile Google shows searchers before they ever reach a website, barely surfaced for pressure washing searches in their own service area. Customers were calling competitors instead.
  • Invisible to AI search: when homeowners asked ChatGPT, Gemini, or Copilot for a pressure washing service near La Crosse, the assistants never mentioned them.
  • Unfair negative reviews: a handful of reviews from people who were never customers dragged down the rating and cost them clicks before anyone read the profile.
  • Spam-heavy competition: lead-gen accounts, fake-named profiles, and out-of-area businesses were ranking ahead of a legitimate local company.
  • An underperforming website: the site loaded slowly, missed the terms people actually search, and gave AI assistants no clean signal about what the business does.

02 How These Issues Held Them Back

The short answer: homeowners could not find them at the exact moment they were ready to book. Pressure washing is seasonal and high-intent. When someone decides to get their driveway, siding, or deck cleaned, they search once, call one or two of the top results, and book. If a business is not in the map pack, the trio of pinned businesses at the top of the results page, and is not showing up in AI answers, the lead goes elsewhere. Low visibility, unfair reviews, and a quiet website meant this client kept missing that short window.

03 What Did We Actually Do?

We ran five workstreams over three months: profile optimization, AI engine optimization, review disputes, spam fighting, and website fixes. Each one targeted a specific problem from the list above.

Google Business Profile Optimization

We cleaned up their profile, fixed inconsistent service categories, added the seasonal services people actually search for, and posted weekly updates with project photos. An active, accurate profile is the biggest single lever in local rankings, and theirs had been sitting untouched.

AI Engine Optimization

AI assistants recommend businesses they can verify. We restructured the client's content, strengthened their location signals, and made sure ChatGPT, Gemini, and Copilot had clean, consistent data to pull from when someone asked for pressure washing near La Crosse.

Negative Review Disputes

We went through their existing reviews and disputed the ones that broke Google's policies: non-customer rants, harassment, and competitor-driven attacks. That work moved their rating from 4.6 to 4.8 and lifted click-through from the map pack.

Spam Fighting on Competitors

We reported the fake-named profiles, keyword-stuffed business names, and out-of-area lead-gen accounts occupying top spots in their local results. As Google demoted or removed those listings, our client moved up without changing anything on their own profile.

Website Improvements

We tightened the site's local SEO, restructured the service pages so homeowners and AI assistants both understood the offer, and improved load speed and mobile experience. Traffic only counts if the site converts it.

04 What Results Did They Get in Three Months?

In three months, calls grew 140%, website clicks grew 235%, and impressions grew 440%, while the rating climbed from 4.6 to 4.8. Here is what each number meant in practice.

  • 140% more calls: more homeowners reached out for quotes during their peak booking window.
  • 235% more website clicks: the rebuilt site started doing the conversion work the profile sent its way.
  • 440% more impressions: searches around La Crosse and the surrounding region surface the business several times more often than before.
  • 15 new reviews and a rating jump from 4.6 to 4.8: stronger social proof at the moment homeowners decide who to call.

By pairing traditional local SEO with AI visibility, review disputes, and spam fighting, this contractor went from invisible to a go-to option for exterior cleaning across their service area.

05 What is a Geogrid?

Google's map pack does not show the same three businesses to everyone: the results shift depending on where the searcher is standing. A geogrid captures that moving target by checking a business's ranking from dozens of points spread across its service area and plotting each one on a map. Instead of a single ranking, you see exactly where you own the map pack and where you disappear.

06 Understanding Our Client's Visibility Transformation Through a Geogrid

Geogrid comparison for a La Crosse pressure washing service showing rankings for the keyword 'pressure washing service' improving from mostly 20+ on February 12, 2025 to a green-dominant grid with rankings of 1-7 across the center of the service area on May 12, 2025
Our geogrid for the keyword "pressure washing service" around La Crosse. Left: February 12, 2025. Right: May 12, 2025.

Between February 12, 2025 and May 12, 2025, our grid measurements for the keyword "pressure washing service" show the client's Share of Local Voice climbing from 4% to 27%. SoLV tracks how widely a business wins: of all the spots we test, the fraction where it shows in the top results.

On February 12, the picture was rough. The client ranked outside the top 20 across nearly all of their service area, with only a small cluster of mid-pack rankings showing any visibility at all.

By May 12, the core of the grid had turned green. Rankings of 1 to 7 dominate the center, with the business appearing at or near the top for searchers in La Crosse, Onalaska, Holmen, and the surrounding communities on both sides of the Minnesota-Wisconsin border. Outlying zones improved from 20+ to the mid-teens, and our measured average top ranking across the grid improved from 19 to under 10.

Those grid gains track directly to the lift in impressions, calls, and clicks. More homeowners now find the business at the moment they search, which is exactly what the 140% call increase reflects.

Let's get your phone ringing.