Case study

How We Took a Siding Contractor from Invisible on Google to 310% More Calls in Ten Months

310% more calls and a perfect 5.0 rating in ten months. This siding contractor was invisible on Google when we started. Steady profile, review, and content work changed that.

Modern home exterior with vertical wood and stone siding
  • 310%
    Calls Increased
  • 240%
    Website Clicks Increased
  • 486%
    Impressions Increased
  • 53
    New Reviews
  • 4.4 to 5.0
    Star rating

01 What Was Keeping This Siding Contractor Invisible on Google?

Four things: a bare Google Business Profile, a thin and partly unfair review record, a website with no local signals, and, as a result, almost no presence on the map. Here is what we found in the first audit.

  • Bare Google Business Profile: their profile, the listing Google gives every business for free and leans on when it decides who to show in Maps, was incomplete and missing the service keywords Google needs to match them to searches like siding contractor near me.
  • Thin, damaged reviews: 8 reviews at a 4.4 rating, a few of them unfair, and none of them answered. To a searcher, silence reads as a business that stopped caring.
  • Almost no map presence: when we ran our first ranking scan on June 19, 2024, they placed in the top three at just 3% of the points we measured across their service area.
  • A website Google could not place: page titles and content never named the cities they serve, so Google had little reason to connect them to local searches.
  • A quiet phone: with no visibility, inquiries were rare, crews sat underbooked, and revenue ran below what the quality of their work deserved.

02 How These Issues Held Them Back

Each problem fed the next. Low rankings meant few people ever found them, and the few who did saw a 4.4 rating with unanswered complaints and called a competitor instead.

Great siding work cannot fix a bad first impression online. Until the profile, the reviews, and the website all pointed the same direction, this business was losing jobs it never even got to quote.

03 What Did We Actually Do?

Six things, in a deliberate order: rebuild the profile, take control of the reviews, keep the profile active, fix the website, add geo-tagged proof of work, and grow the rating back.

Google Business Profile Optimization

We stripped the profile back and refilled every field: accurate hours, complete service lists, service keywords, and consistent name, address, and phone details (NAP) everywhere the business appears online. A complete, consistent profile is the price of entry for the map pack, the block of three businesses Google shows at the top of local results.

Proactive Review Management

We connected our review system to their CRM so every happy customer got an automatic review request. We reported the unfair negative reviews that violated Google's policies and had them removed, and we answered every review, good or bad, so future customers could see someone was home.

Weekly Profile Updates

Every week we posted something fresh to the profile: practical siding tips, seasonal offers, company news. Google treats a regularly updated profile as an active business, and active businesses rank better.

Local SEO for Their Website

We rewrote page titles, meta descriptions, and on-page content around the cities and neighborhoods they actually serve. We also made the site faster and easier to use on a phone, which helps visitors and rankings alike.

Geo-Tagged Visual Content

We uploaded geo-tagged photos of finished siding jobs to the profile. Real projects tied to real locations tell Google exactly where this business works, and they show customers the quality before anyone picks up the phone.

Review Recovery and Growth

The combined effect: their rating climbed from 4.4 across 8 reviews to a perfect 5.0 across 61 reviews in ten months. That is 53 new reviews from real customers, on top of removing the unfair ones that had been dragging the average down.

04 What Results Did They Get in Ten Months?

More of everything that matters: calls, clicks, impressions, reviews, and map coverage. These numbers come from their profile dashboard and our own ranking scans between June 19, 2024 and April 22, 2025.

  • 310% more calls: the phone went from quiet to steady, and calls are the leads that turn into signed siding jobs.
  • 240% more website clicks: far more searchers now click through to the site to look at past projects and request quotes.
  • 486% more impressions: the business now shows up in local searches almost six times as often as before we started.
  • 53 new reviews and a 5.0 rating: up from 4.4 across 8 reviews, with every new review answered.
  • Share of Local Voice up from 3% to 46%: SoLV is the percentage of measured map points where a business ranks in the top three. In our scans, theirs grew from 3% to 46% for the search term siding contractor.

05 What is a Geogrid?

Your Google ranking is not one number. It changes street by street: you can sit at the top of the results near your office and be buried a few miles away. A geogrid puts that block-by-block reality on one map, a grid of points across your service area with your ranking measured at each point.

06 Understanding Our Client's Visibility Transformation Through a Geogrid

In ten months the map flipped. On June 19, 2024 almost every point on the grid showed 20+, meaning the business did not appear anywhere a customer would realistically scroll. By April 22, 2025 most of the grid showed rankings of 1 to 3 for the search term siding contractor.

Geogrid comparison for a siding contractor showing rankings for the keyword 'siding contractor' improving from mostly 20+ on June 19, 2024 to a green-dominant grid with 1-3 rankings on April 22, 2025
Our geogrid scans for the keyword 'siding contractor.' Left: June 19, 2024, before we started. Right: April 22, 2025, ten months later.

On the June 19, 2024 scan, a few scattered points at 8 or 10 hinted at potential, but nothing close to what drives calls. Their Share of Local Voice sat at 3%.

On the April 22, 2025 scan, rankings of 1 to 3 cover the core service areas, and even the weakest zones improved from 20+ to 5, 6, and 7. SoLV rose from 3% to 46%, so nearly half of the measured points now put this contractor in the top three. That map is the reason calls grew 310%: people can only call a business they can find.

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